Top call centers in the USA
Call center industry in USA has maintained its tempo in spite of the whirl wind of outsourcing activities, sweeping all over the world. Call centers have a pivotal role in ensuring good customer service that is crucial for the operational success of businesses. Some of the US call centers that have left their imprints in the industry include:
Contact America – It is a full fledged call center that caters to an array of specialized services such as ecommerce, inbound & outbound calls and telemarketing among others. Headquartered in La Jolla, California, it was founded 9 years back. In this short span it has grown into a reputed provider, famous for its quality and accuracy. Employing the latest telephony system, it caters to the diverse needs of its innumerable clients. Contact America is a wholly owned subsidiary of IDT Corporation (NYSE: IDT), a global entity in the telecommunications segment offering an impressive bouquet of services.
Amcat is another leader in the call center industry. Providing impeccable call center services for a decade, it is a pioneer in the development and adoption of best practices. The Amcat dialer systems comply with all the accepted dialer regulations that exist in this world. Being a corporate member of the American Teleservices Association and Direct Marketing Association, Amcat plays an important role in familiarizing and taking up many industry issues through seminars, white papers and meetings with leading call center trade associations.
America’s Call Center based in Jacksoville, Florida has become a synonym of call center operations through their customer services and boasts of an impressive track record. Putting emphasis on life long customer relationships, they strive to keep up the priorities and promises of the clients. Offering customized solutions, America’s Call Center stands out for its flexibility and responsiveness that cater to the diverse needs of its customers. Employing the most modern technologies in its operation, it ensures a clear cut edge for all its customers.
The APH Group, head quartered in Savannah, Georgia was started in 1995 to provide high quality customer services. Keeping the unique needs of the clients in mind, they offer specific customized services that are well cut out for the unique needs of its customers.
Lexus has a well sustained call center with around 800 perfectly trained professionals to help you out in solving your queries. Technological perfection and the requisite expertise top it all, making it a formidable name in US call center industry.
The Sun call center is another famous US call center that has to its credit, well trained employees with perfect etiquettes, assuring you a superior performance. Their employees are ever willing to put in their best to provide updated information.
